About web accessibility
Web accessibility ensures that people with disability can use websites and other tools, including.
- navigating and interacting with web content
- perceiving and understanding information
- engaging with the web.
Find out more about web accessibility on the World Wide Web Consortium (W3C) website.
Our target is Web Content Accessibility Guidelines version 2.1 at the following levels:
- Level A and AA, at full compliance
- Level AAA, where possible.
We create all websites to work on a range of:
- web browsers
- accessibility hardware
- accessibility software
- connection speeds
- display sizes.
Computer set up
We have made this site as accessible as we can. You might have a better experience if you change the settings on your computer to suit your needs.
For help using accessibility features already on your computer, or by installing extra assistive technologies, try reading:
Downloadable documents
The ACT Government is committed to provide the community with accessible information and resources.
Work is currently underway to make all documents accessible. Where possible, PDF documents will also be provided in Microsoft Word format (.doc or .docx). In some cases we may not be able to provide Microsoft Word versions. For example, documents that have been produced by third party software or scanned documents.
In line with standard practice all document attachments will open into a new window.
Please note that you can request any document on this website by using the details on the Contact us page in either of the the following formats:
- printed on paper
- documents to be made available in an alternative format such as plain text file.
If you have difficulty reading a standard printed document and would like to receive any of our publications in an alternative format – such as large print or audio – please telephone 13 22 81.
Non-English speakers
If you would like to speak to someone over the phone in another language, call Telephone Interpreter Service (TIS) on 131 450 for a free interpreting service. It operates 24 hours a day, 7 days a week.
- Arabic: 13 14 50 :إذا كنت بحاجة إلى مترجم إتصل بالرقم
- Chinese: 如果您需要翻譯，請致電：13 14 50
- Croatian: Ako trebate tumača, nazovite: 13 14 50
- English: If you need a translator, call 13 14 50
- Greek: Αν χρειάζεστε διερμηνέα, τηλεφωνήστε: 13 14 50
- Italian: Se hai bisogno di un interprete, chiamate: 13 14 50
- Maltese: Jekk għandek bżonn ta 'interpretu, sejħa: 13 14 50
- Persian: اگر شما لازم است, فراخوان 450 131
- Polish: Jeśli potrzebujesz tłumacza, zadzwoń: 13 14 50
- Portuguese: Se você precisar de um intérprete, ligue para: 13 14 50
- Serbian: Ако треба тумача, назовите: 13 14 50
- Spanish: Si usted necesita un intérprete, llame al: 13 14 50
- Turkish: Eğer bir tercümana ihtiyacınız Arama: 13 14 50
- Vietnamese: Nếu bạn cần một thông dịch viên, xin gọi: 13 14 50
Difficulty hearing or speaking on the phone
If you are Deaf, can’t hear well and/or have difficulty using your voice and wish to use the teletypewriter service, please phone 13 36 77 and ask for 13 22 81.
For speak and read users, please phone 1300 555 727 and ask for 13 22 81. For more information go to the National Relay Service website.
