On 13 September 2024, the ACT Government assumed a caretaker role, with an election to be held 19 October 2024. Information on this website will be published in accordance with the Guidance on Caretaker Conventions until after the election and conclusion of the caretaker period.

Our customers are at the centre of what we do, and we aim to provide a positive customer experience. Our team is looking forward to hearing from you.

Our contact details

Call us

General enquiries

(02) 6205 0600

Sales enquiries

1800 777 952

Phone lines open 9am to 5pm, Monday to Friday
Closed on public holidays

Office address

Ngunnawal Country
480 Northbourne Ave
Dickson
ACT 2602

Please note: Office visit by appointment only.

Postal Address

Ngunnawal Country
GPO Box 158
Canberra
ACT 2601

Visit the sales and information centre

Corner of Sculthorpe Avenue and Klaus Moje Street
Whitlam, ACT 2611

10am to 4pm, Thursday to Sunday
Closed on public holidays

Questions and complaints about public land

If you have any queries about the use or upkeep of the public land in your suburb, you should contact City Services. This may include:

  • Approvals and maintenance of nature strips
  • Illegal dumping
  • Electric vehicle charging
  • Gate access
  • Events
  • Public spaces and facilities.

Contact form

Please use the form below for the following enquiry types and our team will get back to you as soon as possible.

For sales enquiries please call our in-house Sales Team on 1800 777 952 or use our sales enquiry online form on the Sales and Information Centre page.

  • General Enquiry
  • Feedback
  • Complaint
  • Marketing
  • Mingle
  • Affordable Home Purchase Scheme